Recently a lot of question
Please give me an overview of the tour.
It is a sightseeing tour to explore the kawaii of Harajuku together with the guide that came lolita clothing (about 3 hours including break)
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Can I get a tour course map?
You’ll get one at the beginning of the tour.
In what language is the tour guide given?
The tour guide is given in Japanese and English. We are planning to have guides in other languages in the future.
Does the tour price include food and bevarages?
No, it doesn’t. You need to pay for your own food and bevarages.
What payment method do you accept?
We accept the following debit and credit cards:
– American Express
– UnionPay (??)
I made a reservation but I haven't received the confirmation email.
Please contact us at firstname.lastname@example.org.
Can I cancel my reservation?
Yes, you can. Depending on when you make the cancellation, you may be charged cancellation fee. Visit our cancellation policy for more details.
Do I need to pay a cancellation fee? How much?
It depends on when you make the cancellation. Please visit our cancellation policy for more details.
I'm under 20 years old. Can I participate in the tour?
Yes, as long as you’re accompanied by an adult aged 20 years or older.
What do I need to bring?
Please show us your reservation confirmation email, either on paper or in your smartphone/tablet.
I've lost my reservation number.
Please contact us at email@example.com. Please provide your contact name, contact e-mail and reservation date.
Until when do I need to make payment?
You’ll make payment during the process of making your reservation.
When can I start making a reservaton?
Reservation is available up to 6 months before your visit.
When is the deadline of making a reservation? Can I make a reservation and go to the tour on the same day?
The deadline is 7 days before your visit. You can’t make a reservation on the day.